Cookie Policy

A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies help the site remember things like your language, login status, and preferences so pages load faster and behave the way you expect. They do not install software on your device, and they cannot read other information on your computer or mobile device.

At Horseshoe Casino, cookies are used to improve functionality, protect your account, and deliver a smoother, more personalized experience while you play. Cookies also support secure payment flows, geolocation tools that confirm in-state access, and faster logins on mobile and desktop.

How cookies improve your experience here

Cookies support several everyday benefits players value. They let you stay logged in between sessions, save display preferences, and reduce the need to re-enter information. Cookies also help detect suspicious activity, which protects your account and supports fair play. For mobile users, cookies enable a consistent experience across devices and quicker navigation.

In short, cookies help the site run reliably, keep your account secure, and tailor the content and offers you see. Some cookies are required for the website to work, while others enhance performance or help us show relevant promotions.

The cookie types we use and what they mean for you

Essential cookies - These are “required” for the site to function. They handle login sessions, security checks, and transaction flows during deposits and withdrawals. Disabling essential cookies will prevent core features, such as account access and payment processing, from working.

Functional cookies - These remember choices you make, like language, display settings, or game preferences. They make the site more convenient, and disabling them may require you to reconfigure settings each visit.

Performance cookies - These collect anonymous data about how visitors use the site, such as pages visited, load times, and navigation paths. This information helps us find and fix issues, and improve site speed and game performance. Performance cookies do not identify you personally.

Marketing cookies - These support targeted promotions and advertising across partner sites. They help show more relevant offers, but they can be turned off if you prefer not to receive personalized ads. Turning them off may mean you see more generic promotions.

Third parties, partners, and cookies you may encounter

Some cookies come from third parties that provide services embedded on this site. These can include game and live dealer platforms, payment providers, analytics services, and advertising partners. Examples of providers that may set cookies include Evolution Gaming, High 5 Games, Spinomenal, PayPal, and other payment or analytics services used to process deposits and analyze site use.

Third-party cookies are controlled by those providers, and their privacy practices apply to the data they collect. We recommend reviewing those providers’ privacy notices if you want details about their cookie use.

How to manage, disable, or delete cookies

You control cookies through your browser and device settings. You can delete cookies, block new cookies, or set preferences per site. Below are general directions—refer to your browser’s help pages for exact steps.

• To delete or block cookies in Chrome, go to Settings, then Privacy and security.
• In Safari, use Preferences, then Privacy to manage cookies and website data.
• In Firefox, open Preferences, then Privacy & Security to control cookies and site data.
• In Microsoft Edge, go to Settings, then Cookies and site permissions.

Blocking or deleting cookies may affect site functionality. You might need to sign in more often, lose saved preferences, or be unable to use payment and verification features. Some bonuses or promotions that rely on device or session data may not apply correctly if cookies are disabled.

How we get and record your consent

When you first visit, a cookie banner will explain cookie categories and let you accept or adjust preferences. Choosing “accept” records your consent for the selected cookie categories. You can change your choices at any time through the cookie settings link in the website footer, or by updating your browser controls.

If you decline non-essential cookies, we will only set cookies necessary for the site to operate. Declining marketing or performance cookies will limit personalized offers and reduce analytics detail used to improve the site.

Cookies, safety checks, and promotions

Cookies help with important safety checks used to detect irregular play and enforce bonus terms and conditions. If you modify cookie settings, it may affect verification steps tied to deposits, promotions, or withdrawal reviews. All promotional offers are subject to the platform’s terms and conditions, and they remain governed by those rules regardless of cookie settings.

Policy updates and effective date

We may update this Cookie Policy to reflect site changes, new partners, or legal requirements. When there is a material update, we will post the revised policy with a new “Last updated” date. This version is effective as of July 2, 2026. Continued use of the site after updates indicates your acceptance of the revised policy.

Questions about cookies or privacy

If you have questions about this Cookie Policy, privacy practices, or how cookies affect a specific feature, contact our support team at service@horseshoeonlinecasino.com. You can also call General Support at 1-888-263-0000, or Casino Support at 1-866-234-1324.

For related information about our site, visit our Horseshoe Casino review to see details about games, banking options, and platform features.

We aim to keep this policy clear, and we encourage you to manage cookies in a way that balances convenience, privacy, and security.